The Receptionist is responsible for greeting visitors, answering and directing phone calls, managing the reception area, and performing various administrative tasks. This role requires excellent communication skills, a welcoming demeanor, and the ability to multitask in a busy environment.

Key Responsibilities:

• Front Desk Management: Greet and welcome visitors in a professional and friendly manner.
• Phone Handling: Answer, screen, and forward incoming phone calls, providing accurate information when needed.
• Visitor Assistance: Direct visitors to the appropriate person or department and manage visitor logs.
• Administrative Support: Perform clerical duties such as filing, photocopying, and managing correspondence.
• Appointment Scheduling: Schedule and confirm appointments, meetings, and conference rooms.
• Mail Management: Receive, sort, and distribute daily mail and deliveries.
• Maintaining Cleanliness: Ensure the reception area is tidy and presentable, with all necessary stationery and materials.
• Record Keeping: Maintain and update records of visitors and staff contact information.
• Customer Service: Handle customer inquiries and complaints with professionalism and efficiency.

• Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Familiarity with office equipment, such as printers and fax machines.
• Communication: Excellent verbal and written communication skills.
• Multitasking: Ability to manage multiple tasks and prioritize effectively.
• Interpersonal Skills: Strong interpersonal skills and a pleasant demeanor.

Previous experience as a receptionist or in a customer service role is preferred